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Welcome the Town of Clayton, North Carolina

Below you will find the most frequently asked questions regarding the Police Department.  Feel free to explore.

How do I get the Police to respond to my home?
How do I report an Animal Complaint?
How can I apply for a job with the Clayton Police Department?
How can I get a copy of a police report?
​How can I get a copy of my local criminal record?
Where do I go to get fingerprinted from my job?
Suppose I remember something I forgot to tell the officer?
Will the detective/officer assigned to my case contact me?
If my case is not solved quickly will it be forgotten about?
How can I get my property back?
Can my civic or child’s group tour the Police Department?
Who do I call to have a child restraining system (car seat) installed?
How do I pay parking ticket?
Who do I call if someone is selling door-to-door without a permit?

 

How do I get the Police to respond to my home?

Dial 911.  The Clayton Police Department is dispatched by telecommunicators at Johnston Central.  If a police response is needed, dial 911 and give your information to the telecommunicator you speak with and they will send the police to your home.

How do I report an Animal Complaint?

Dial 911.  The telecommunicator will dispatch Animal Control to your complaint.

How can I apply for a job with the Clayton Police Department?

Applications can be picked up at the Human Resources office at Town Hall located at 111 E. Second St. Clayton, NC  27520 or click here for a fillable application.

How can I get a copy of a police report?

You may pick up a copy of the report typically, the next business day following the reporting of the incident at the Clayton Police Department located at 315 E. Second Street between the hours of 8:00 AM and 5:00 PM Monday through Friday. It may, however, take between 3-5 business days before accident reports are available. You may also get a copy of the most recent police report online: just click here.

How can I get a copy of my local criminal record?

The Clayton Police Department does not and cannot provide this service. Criminal record information may be obtained at the Johnston County Courthouse from the Clerk of Superior Court. The courthouse is located at 207 East Johnston Street, Smithfield, NC. Cost is $25 and is available Monday through Friday 8:00 AM to 5:00 PM.

Where do I go to get fingerprinted for my job?

The Clayton Police Department does not and cannot provide this service. Fingerprints may be obtained at the Johnston County Sheriff’s Office located at 207 East Johnston Street, Smithfield, NC.  Please call and make an appointment (919) 989-5010.

Suppose I remember something I forgot to tell the officer?

If you need to have additional information added to the report, you may call 919-553-4611 and ask to speak with an officer. The information will be given to the reporting officer to be added to the original report. If you prefer to talk to the officer who took the initial report you may call 919-553-4611 and ask to speak with that officer. If they are on duty they will be instructed to return your call. If they are off-duty you can leave them a message and they will return your call when they return to work. You should be aware that this may take several days for your call to be returned or additions to be made, depending upon their work schedule.

Will the detective/officer assigned to my case contact me?

When a case is assigned to a uniformed officer for follow-up investigation, that officer must contact the victim within 14 calendar days. When cases are assigned to members of the investigative team they are to contact the victim within 72 hours following assignment of the case. Both uniformed officers and investigators are responsible for maintaining contact with the victim as necessary throughout the investigation.

If my case is not solved quickly will it be forgotten about?

No. If no leads, evidence or other information is available, then the case is placed in an inactive file. Often, inactive cases are cleared at a later date through information developed from active cases. We encourage you to report all criminal violations to the police department. If you have a question or additional information about your case that may help us solve it, please contact the police department.

How can I get my property back?

The police department only receives property in three ways: evidence, found property, and confiscated property. Property may be claimed at the police department Monday through Friday from 9:00 AM till 4:00 PM by appointment only. Call to schedule your appointment. In order to claim property you must have current picture ID. There must be sufficient supporting information to prove ownership of any property to be claimed. Property collected as evidence can only be claimed with a court order which is obtained from court after the case has been tried. You may call 919-553-4611 if you have questions about claiming property.

Can my civic or child’s group tour the Police Department?

The police department does offer community outreach programs through our Community Policing Officers.  Please call 919-553-4611 to discuss what we can do for you!

Who do I call to have a child restraining system (car seat) installed?

The police department does offer this service.  An officer will spend about 30 minutes with you covering basic safety information and teaching you how to properly install your car seat.  Please make sure to bring your car manual and car seat manual.  Please call 919-553-4611 to schedule an appointment.

How do I pay parking ticket?

Parking tickets can be paid at Town Hall, located at 111 E. Second Street, Clayton, NC.  Please visit Customer Service (where utility bills are paid) Monday through Friday from 8:00 AM to 5:00 PM.   You may mail in your ticket payment using the instructions on the back of the ticket.

Who do I call if someone is selling door-to-door without a permit?

If you have any questions or want to report a solicitor call our Police Department anytime at 919-553-4611.  Starting in February 2015, anyone selling or peddling products door-to-door must obtain a $50 permit.  Not only that, they must provide valid IDs and go through a criminal background check. No one with any felony convictions, sex offenses, drug or fraud charges in the last 10 years will be allowed to get a permit.  And even if someone is approved for a permit, it's only good for 30 days and must be renewed for another $25. 

The picture to the right is the ID issued by the Town of Clayton Police Department.  If the person at your door does not display an ID like this one - they do not have the required permit to sell in the Town of Clayton.  The police have also begun to add the expiration date to this ID badge so be sure to check for that.  

You may also request to see the actual permit.  The sales person is required to have it with them.  Some people have reported that sales people are displaying letters that claim to exempt them from our permit process.  The Town of Clayton Police Department nor the Town issue any such type of exemption letters.

NO ONE can solicit at homes before 9:00 AM or after 8:00 PM.

If someone knocks on your door selling something, you can ask to see their identification badge and permit issued by the Clayton Police Department.  If they refuse to show their badge or become aggressive, threatening or intimidating, close your door and call 911.  Keep any printed info the salesperson may have given you and write down a description of the person, their vehicle or where they were headed.

Wondering if your girl scout or boy scout now will need to get a permit to sell their cookies or popcorn?  They don't.  Town Council made an exception for anyone operating for educational, religious, charitable or non-profit purposes.

You can check out the ordinance by clicking here.

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