The Town of Clayton is a Public Power Community. The Town owns and operates an electric distribution system, a water distribution system, and a wastewater treatment facility, in addition to providing solid waste pickup to our residents and businesses. By operating and maintaining our own utility systems, we are able to provide efficient and reliable services to our customers. Our employees are members of the community and they take pride in serving the community where they live.
Our utility rates, as well and other fees and charges are set annually by the Town Council. See our Comprehensive List of Fees and Charges (PDF). All fees and charges are reviewed annually and are adjusted periodically. Revenues generated by our utility systems are used to support and maintain those utility systems.
Our Customer Service office is located in The Clayton Center at 111 East Second Street. Our regular business hours are Monday, Tuesday, Thursday and Friday 8:00 a.m. - 5:00 p.m. with extended hours of 8:00 am to 6:00 pm each Wednesday. For ease of payment, a drive-up drop box is located on the south side of the building in the parking lot. Access to this drop box is available 24 hours a day, 7 days a week. To contact Customer Service you may call 919-553-5002 during normal business hours.
Customers can learn about their energy profile and how to save on energy consumption and related costs by visiting our web based model at The Energy Depot.
What to do when the power goes out.
Annual Water Treatment