Service Application

Utility Service Application (PDF) This convenient application can be filled out online!

Policy Manual

Thank you for your inquiry about setting up a utility account with the Town of Clayton. The following is a list of items required to enable us to process your request for service.

A completed application for service (signature must be notarized if you are not coming into our office to set up service).
A utility deposit or a letter of credit from an electric, water, or gas service utility company showing your current preceding 12 month payment history with no late payments, no disconnections for non-payment and no returned checks/drfts.
A valid copy of your driver license and social security card. We only need a copy of this if you are not coming into the office and prefer to fax in your information. Please make sure your copies are legible when submitting a fax otherwise we will not be able to process your application.
$25 Non Refundable Connection Fee.

Reminder: In order to process your request for service, we must receive all the required information, including all applicable fees, in our office prior to 9:00 a.m. EST for the day you are requesting service to be turned on in your name. Requests completed after 9:00 a.m. will be serviced the next business day.

You may fax all the required information to Customer Service at (919) 553-0719. If you have any questions, you may call our office at (919) 553-5002.