Frequently Asked Questions

Dial 911. The Clayton Police Department is dispatched by telecommunicators at Johnston Central.  If a police response is needed, dial 911 and give your information to the telecommunicator you speak with and they will send the police to your home.

Dial 911. The telecommunicator will dispatch Animal Control to your complaint.

All of our jobs can be found here. If the job you are looking for is not listed there, please keep checking back as all of our job vacancies, including those for our police department, are listed on this web page.

You can request a Clayton Police incident or motor vehicle collision report in person, online, or by mail. Reports are available between 8 a.m. and 4 p.m., Monday through Friday. The cost is $3 for the first copy and $1 for each additional. Payment by credit/debit card is required for in-person and online requests while mail requests require a check or money order. Visit Clayton Police Reports for more information.

The Clayton Police Department does not and cannot provide this service. Criminal record information may be obtained at the Johnston County Courthouse from the Clerk of Superior Court. The courthouse is located at 207 East Johnston Street, Smithfield, NC. Cost is $25 and is available Monday through Friday 8 am to 5 pm

Fingerprinting services are available by appointment only at the Clayton Police Department. Appointments can be scheduled between 9 a.m. and 3 p.m., Tuesdays, Wednesdays, and Thursdays at 315 E. Second St., Clayton, NC. The cost is $17.00 per visit, and payment must be made by credit or debit card. Valid, government-issued photo ID is required. For more details, visit Clayton Police Fingerprint Services.

If you need to have additional information added to the report, you may call 919-553-4611 and ask to speak with an officer. The information will be given to the reporting officer to be added to the original report. If you prefer to talk to the officer who took the initial report you may call 919-553-4611 and ask to speak with that officer. If they are on duty they will be instructed to return your call. If they are off-duty you can leave them a message and they will return your call when they return to work. You should be aware that this may take several days for your call to be returned or additions to be made, depending upon their work schedule.

The police department only receives property in three ways: evidence, found property, and confiscated property. Property may be claimed at the police department Monday through Friday from 9:00 AM till 4:00 PM by appointment only. Call to schedule your appointment. In order to claim property you must have current picture ID. There must be sufficient supporting information to prove ownership of any property to be claimed. Property collected as evidence can only be claimed with a court order which is obtained from court after the case has been tried. You may call 919-553-4611 if you have questions about claiming property.

The Clayton Police Department no longer accepts prescription drugs and does not have a disposal box. To safely dispose of old or unused medication, we recommend calling ahead to local pharmacies like CVS or Walgreens, as they may have drop-off programs or special disposal options.

The police department does offer community outreach programs through our Community Policing Officers.  Please call 919-553-4611 to discuss what we can do for you!

The police department does offer this service.  An officer will spend about 30 minutes with you covering basic safety information and teaching you how to properly inspect your car seat.  Please make sure to bring your car manual and car seat manual.  Please call 919-553-4611 to schedule an appointment.

Parking tickets can be paid at Town Hall, located at 111 E Second Street, Clayton, NC. Please visit Customer Service (where utility bills are paid) Monday through Friday from 8 am to 5 pm  You may mail in your ticket payment using the instructions on the ticket.

If you want to report a solicitor call 911. Anyone selling or peddling products door-to-door must obtain a $50 permit. Not only that, they must provide valid IDs and go through a criminal background check. No one with any felony convictions, sex offenses, drug or fraud charges in the last 10 years will be allowed to get a permit. And even if someone is approved for a permit, it's only good for 30 days and must be renewed for another $25.

The picture to the right is the ID issued by the Town of Clayton Police Department. If the person at your door does not display an ID like this one - they do not have the required permit to sell in the Town of Clayton. The police have also begun to add the expiration date to this ID badge so be sure to check for that.

You may also request to see the actual permit. The sales person is required to have it with them. Some people have reported that sales people are displaying letters that claim to exempt them from our permit process. The Town of Clayton Police Department nor the Town issue any such type of exemption letters.

No one can solicit at homes before 9 am or after 8 pm.

If someone knocks on your door selling something, you can ask to see their identification badge and permit issued by the Clayton Police Department. If they refuse to show their badge or become aggressive, threatening or intimidating, close your door and call 911. Keep any printed information the salesperson may have given you and write down a description of the person, their vehicle or where they were headed.

Wondering if your girl scout or boy scout now will need to get a permit to sell their cookies or popcorn?  They don't. Town Council made an exception for anyone operating for educational, religious, charitable or non-profit purposes.

You can check out the ordinance by clicking here.