- Home
- Departments
- Utilities & Payments
- Utilities & Payments
Utilities & Payments
Most businesses and residents within the Town limits rely on the Town of Clayton for their sewer, water and electric needs. In addition, All Star Waste is contracted to provide residential trash, recycling and yard waste services.
If you are a Town of Clayton utility customer, our Utilities and Billing Department is conveniently located within Town Hall at 111 E. Second St. For any inquiries, feel free to give us a call at 919-553-5002.
Wondering what your electric bill might look like this week? Use our Energy Forecast Tool, provided by ElectriCities, to estimate your weekly electric costs based on local weather and your home's profile.
You can also explore things like how adjusting your thermostat impacts your bill and get practical tips for saving energy. Try it out to stay informed and in control of your energy use.
- Will the Town provide any compensation on my bill if there's a leak and my water usage goes up?
- What is the required notice period for the Town to connect or disconnect my services?
- May I request a review of my water and electric meter reading?
- What actions should I take if my utilities are shut off due to non-payment?
- Is it possible for the Town to extend the deadline for paying my utility bill?
- What happens if the bank returns the check I wrote to pay my utility bill?
- When will my deposit be credited to my utility account?
- Updating Your Utility Bill After a Name Change Due to Marriage or Divorce
- What are my options for filling my swimming pool?
- How to Handle Water/Sewer Emergencies Outside of Regular Business Hours
- Does the Town offer disposal of old furniture/appliances?
- What items are acceptable to put in my recycling bin?
- How to Handle a Garbage or Recycling Cart with a Fallen Wheel
- What is the proper way to dispose of electronic items?
- What is the process for requesting an additional recycling or garbage cart?
Start/Stop Services
Residential New Service Application (PDF)
Utility Disconnect Request Form (PDF)
Medical Seal Form
Medical Seal Program Form (PDF)
Leak Form
Bank Draft Forms
Bank Draft Authorization (PDF)
Bank Draft Cancellation (PDF)
Customer Care Policy
Customer Care Policy (PDF)
Política De Atención Al Cliente (PDF)
Customer Information
-
Utilities & Billing
Physical Address
111 E Second Street
Clayton, NC 27520
Mailing Address
P.O. Box 879
Clayton, NC 27528
Phone: 919-553-5002Fax: 919-553-0719