Who do I call if I think there may be a problem with my Load Management Device?

Call the Town of Clayton Electric Department at 919-553-1530 if you suspect your Load Management (LM) Device may be defective or if you experience any problems with electric appliances that are connected to the LM Program (Air Conditioner, Water Heater, or Heat Strips).  Call us before calling a service technician.  Allowing us the opportunity to inspect the LM equipment first may prevent you from incurring unwanted HVAC (heating, ventilation, and air conditioning) and plumbing service fees.

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1. What is Load Management?
2. When and how long is the Load Management Interruption?
3. Will I feel a difference in my heating / cooling or water temperature using Load Management?
4. Who do I call if I think there may be a problem with my Load Management Device?